Introduction and Definitions
Dhk789 ("we", "us", "our", "platform") is an online gaming and entertainment platform operating in Bangladesh and other approved jurisdictions. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("user", "player", "you") and dhk789.
By using dhk789, you agree to fully accept and comply with these Terms and Conditions. If you do not agree with these Terms, do not use dhk789 and close your account immediately.
Important: These Terms and Conditions may change at any time. We will announce changes and post updated terms on the platform. Continued use implies acceptance of the new terms.
Definitions
- Account: Your account that you create and maintain after registering with dhk789.
- User Information: Your name, email, phone number, address, financial information, and other data you provide to dhk789.
- Games: All casino games, fish games, slots, and entertainment available on the dhk789 platform.
- Bonus: Promotional offers, welcome bonuses, and other incentive programs offered by dhk789.
- Deposit: Funds added to your account that you can use for gaming.
- Withdrawal: The process of withdrawing winnings or deposited funds from your account.
Eligibility and Age Restrictions
To use dhk789, you must:
- You must be at least 18 years old or meet the legal gaming age in your country.
- Gaming must be legally approved in the jurisdiction you use.
- Not accessing from a restricted region.
- You must maintain a valid and active bank account or digital payment method.
- Must be verified on the site through Mobile Banking or e-wallet.
Creating an account on dhk789 by minors is strictly prohibited. We conduct regular age verification checks, and if we identify any minors, their accounts will be closed immediately and all deposited funds will be forfeited.
Age Verification: We reserve the right to request ID, passport, or other documents at any time to verify your age.
Account Registration and Responsibility
Account Creation
When creating an account, you must provide accurate, complete, and current information. Providing false information is prohibited and will result in immediate account closure and forfeiture of all winnings.
Account Security
- You alone are responsible for your password and login credentials.
- You must create a strong, unique password and keep it confidential.
- If you suspect your account has been compromised, inform our support team immediately.
- You are responsible for any activity on your account.
Multiple Accounts
Each player is allowed to open only one account. Creating multiple accounts is prohibited and will result in permanent closure of all affected accounts and forfeiture of all funds.
Deposits and Withdrawals
Approved Payment Methods
Dhk789 accepts the following payment methods:
- Mobile Banking (all major operators)
- Bank Transfer (Direct Transfer)
- Debit Card (Visa, Mastercard)
- Digital Wallets and E-Payment Services
Deposit Guidelines
- You can make a deposit at any time. Minimum deposit is 100 BDT, maximum 500000 BDT per day.
- All deposits are processed immediately and reflected in your account within seconds.
- No hidden fees — what you deposit goes directly into your account.
- Only deposit your own money. Depositing someone else's money is strictly prohibited and will result in permanent account closure.
Withdrawal Guidelines
Dhk789 is known for fast and hassle-free withdrawals. To withdraw your winnings:
- Your account must have a minimum balance of 500 BDT.
- You must wait at least 2 hours after your last deposit.
- Your age must be verified and your account must be active.
- Withdrawal requests are typically processed within 15 minutes to 2 hours.
- Maximum daily withdrawal up to 5,00,000 BDT.
Fast Withdrawals: Most withdrawals from dhk789 are completed within 30 minutes. Ensure your bank account is ready to receive funds.
Bonuses and Promotions
Dhk789 offers various bonuses and promotional offers to players. These bonuses are conditional and subject to the following terms:
Bonus Terms
- Each bonus comes with specific wagering conditions (for example: withdrawable only after reaching a certain winning amount).
- Bonuses are typically available for new players and can be used on specific games (Live Casino or Slots).
- Bonuses must be cashed out before expiration, otherwise they will expire.
- When using a bonus, no other bonus can be used simultaneously.
- Dhk789 may cancel any bonus or campaign at any time.
Bonus Abuse
If you abuse bonus terms or play strategically, dhk789 may suspend your account and forfeit all bonus funds. This includes: placing large bets on one account and small bets on another, ensuring profitable results before cashing out bonuses, or any other suspicious activity.
Prohibited Conduct
The following activities are strictly prohibited and may result in permanent account closure and forfeiture of all funds:
- Fraud: Providing false information, forging identity, or attempting to deceive dhk789.
- Bonus Abuse: Attempting to exploit bonus terms or engage in strategic play.
- Illegal Activity: Involvement in money laundering, illegal funds, or terrorist financing.
- Manipulation: Manipulating the system through technical glitches, software vulnerabilities, or any other means.
- Underage Gaming: If you play under 18 years old or commit fraud.
- Multiple Accounts: Opening multiple accounts or playing on multiple accounts.
- Without valid methods: Attempting unauthorized access, hacking, or any other unauthorized activity.
Legal Action: For serious violations, dhk789 may report to local authorities and pursue legal action.
Responsible Gaming
Dhk789 is committed to responsible gaming. Gaming should be a form of entertainment — never a problem. If you feel your gaming is becoming problematic, seek help.
Responsible Gaming Features
- Session Timer: Track your playing time and set automatic alerts.
- Deposit Limit: Set daily, weekly, and monthly deposit limits that you cannot exceed.
- Self-Exclusion: Self-exclude your account for a specified period (days, weeks, months).
- Reality Check: Reality Check pop-ups during your session to remind you how long you have been playing.
- Help Resources: Links to mental health organizations that provide support.
If you need help Our Responsible Gaming page Visit or contact our support team.
Liability and Disclaimers
We are not responsible
Dhk789 is not responsible for:
- Unauthorized access to or use of your account, including your username and password.
- Lost gaming sessions or transactions due to internet disconnection or technical issues.
- Failure or delay from third-party service providers (banks, payment services).
- Virus or malware infection on your computer, phone, or device.
- Emotional or financial distress about your winnings or losses.
Technical Errors
Dhk789 makes every effort to provide seamless service, but we cannot guarantee freedom from technical errors, bugs, or unexpected issues. If a technical problem occurs that affects you, contact our support team and we will investigate.
Account Closure and Termination
Closed by you
You may close your dhk789 account at any time. When closing your account:
- Any remaining balance in your account will be refunded to your registration account.
- Your account will no longer be accessible.
- Our support team can help reactivate your account, but there will be a 3-month waiting period before opening a new account.
Closed by dhk789
Dhk789 may close any account without notice if:
- You violate these Terms and Conditions.
- Suspected fraud or deception.
- Minors are verified.
- Access from a restricted region detected.
- Bonus abuse or strategic play.
- Illegal funding sources are detected.
Benefit of the Doubt: Before closure, dhk789 will investigate serious cases and give you an opportunity to respond.
Contact us
If you have any questions about these Terms and Conditions or dhk789, please contact us:
Email
[email protected]
Live Chat
Live chat support is available 24/7 on our website. Contact us directly for any questions or issues.
Hours of Service
Our support team is available 24 hours a day, 7 days a week.
We typically respond to all inquiries within 30 minutes.
Last Updated: 1 January 2026